This notice describes how the personal data of those who visit the website K9-v (https://k9-v.com/) and use its services are processed, pursuant to Article 13 of Regulation (EU) 2016/679 (“GDPR”) and Italian data protection law.
Data controller
K9V. S.r.l., with registered office at Via Giambattista Vico, 31, 00196 Roma (RM), Italy, VAT number 18070351004.
For any request concerning your personal data you can write to office@k9-v.com.
Browsing data
The computer systems that run the website collect, during normal use, some data whose transmission is implicit in the use of Internet protocols: IP address, type of browser and device, pages visited, date and time of requests. They are processed to ensure the operation and security of the website, on the basis of the legitimate interest of the data controller (Art. 6(1)(f) GDPR), and kept for the time strictly necessary, unless needed to investigate offences.
Requests sent through the website’s forms
If you contact us through the forms on the website, we process the data you enter (for example name, email, phone number and the content of your message) to answer your request, on the basis of pre-contractual measures or our legitimate interest in replying (Art. 6(1)(b) and (f) GDPR). Providing the data marked as mandatory is necessary to receive a reply.
The data is kept for 24 months from the last communication. If the request leads to a contract, the data is kept for the duration of the relationship and, after it ends, for the period required by law (normally 10 years for accounting records).
Purchases and order management
To manage orders placed on the website we process the data needed to perform the contract (personal, contact, shipping and billing details), on the basis of Art. 6(1)(b) GDPR, and to comply with legal obligations, for example tax and accounting obligations (Art. 6(1)(c) GDPR). Payments are handled by specialised providers: the data controller neither knows nor stores the full payment card details.
The data is kept for the duration of the relationship and, after it ends, for 10 years for tax and accounting obligations (Art. 2220 of the Italian Civil Code).
Services and tools used by the website
Contact Form 7
Sending of contact forms. Provider: K9V. S.r.l. (Italy).
Google Fonts
Loading of the fonts used by the website: the visitor's browser contacts Google's servers, which receive the IP address. Provider: Google LLC (United States).
Google reCAPTCHA
Protection of forms against spam and automated abuse. Provider: Google Ireland Limited (Ireland).
Google Ireland Limited privacy policy
Gravatar
Display of the profile pictures (avatars) of article authors and commenters: the visitor's browser contacts the provider's servers, which receive the IP address. Provider: Automattic Inc. (United States).
Automattic Inc. privacy policy
NDV Privacy (cookie consent)
Storage of the visitor's cookie choices and recording of consent. Provider: K9V. S.r.l. (Italy).
NDVcdn
Delivery of the website's videos and files from a server of the agency that manages the website, located in the European Union: the server receives the visitor's IP address, does not use cookies and the data is not used for any other purpose. Provider: NDV (Italy).
PayPal
Payment processing. Provider: PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg).
PayPal (Europe) S.à r.l. et Cie, S.C.A. privacy policy
Stripe
Payment processing and fraud prevention. Provider: Stripe Payments Europe, Limited (Ireland).
Stripe Payments Europe, Limited privacy policy
WooCommerce
Cart, checkout and customer area of the online shop. Provider: K9V. S.r.l. (Italy).
YouTube
Display of videos embedded in the pages. Provider: Google Ireland Limited (Ireland). The service is activated only with your consent, which you can withdraw at any time.
Google Ireland Limited privacy policy
Recipients of the data and transfers outside the European Economic Area
The data may be processed, on behalf of the data controller, by providers of technical and organisational services, for example website hosting and maintenance or the sending of communications, appointed as processors pursuant to Art. 28 GDPR, and by the providers of the services listed in this notice. The data is not disclosed to the public.
Some providers are established outside the European Economic Area or may transfer data to their parent company outside the EEA. In these cases the transfer takes place on the basis of the safeguards provided by Articles 44–49 GDPR:
- Google Fonts – Google LLC (United States): EU-US Data Privacy Framework (adequacy decision of the European Commission of 10 July 2023) for certified providers and, in any case, standard contractual clauses approved by the European Commission.
- Google reCAPTCHA – Google Ireland Limited (United States): EU-US Data Privacy Framework (adequacy decision of the European Commission of 10 July 2023) for certified providers and, in any case, standard contractual clauses approved by the European Commission.
- Gravatar – Automattic Inc. (United States): EU-US Data Privacy Framework (adequacy decision of the European Commission of 10 July 2023) for certified providers and, in any case, standard contractual clauses approved by the European Commission.
- YouTube – Google Ireland Limited (United States): EU-US Data Privacy Framework (adequacy decision of the European Commission of 10 July 2023) for certified providers and, in any case, standard contractual clauses approved by the European Commission.
You can ask the data controller for information on the safeguards adopted by writing to the contact details given in this notice.
The website uses Google reCAPTCHA to protect forms against spam and automated access. The processing is based on the data controller’s legitimate interest in the security of the website and the prevention of abuse (Art. 6(1)(f) GDPR). reCAPTCHA is loaded only when a protected form is used.
Cookies
Information on the cookies and other tracking tools used by the website, and on how to manage consent, is provided in the Cookie Policy.
Your rights
At any time you can ask the data controller for access to your data, rectification, erasure, restriction of processing and portability, and you can object to the processing (Articles 15–22 GDPR). Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of earlier processing. Requests should be sent to the data controller’s contact details shown above.
If you believe that the processing infringes the law, you can lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) or with the supervisory authority of the country where you live or work.
Changes to this notice
This notice may be updated, for example following changes in the law or in the services used by the website. The version in force and the date of the last update are shown at the bottom of the page.
Version 2026.10.1 – updated on 16/10/2026
